Returns & Shipping Policy
ShopGeorgiaNow
Address: Tbilisi, Ana Politkovskaia Street 31/a
Hotline: +995 32 2 53 35 33
Email: info@shopgeorgianow.com
Website: www.shopgeorgianow.com
Shipping Policy
Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Options: We offer various shipping options to meet your needs:
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order.
International Shipping: We currently ship to select international locations. Additional customs fees may apply depending on the destination.
Returns Policy
Return Period: We accept returns within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
Return Process: To initiate a return, please contact our customer service team at info@shopgeorgianow.com with your order number and reason for return. We will provide you with a return authorization and further instructions.
Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchanges: If you need to exchange an item for the same item, please contact us at info@shopgeorgianow.com. Depending on the item, we may ask you to return the original item before shipping the exchange.
If you have any questions about our Returns & Shipping Policy, feel free to reach out to our customer service team.
Thank you for shopping with ShopGeorgiaNow!